Terms of Service

Last updated: 28 May 2026

1. Agreement

By signing up for ClientFlow you ("Customer") agree to these Terms with ZigMax Digital ("ZigMax"). These Terms govern your use of the ClientFlow software, hosted infrastructure, integrations and support services (collectively, the "Service").

2. Subscription & fees

ClientFlow is a managed service with a one-off setup fee and a recurring monthly subscription, billed in advance. Fees are listed at zigmaxdigital.com/products/clientflow/pricing. We may change pricing on 60 days' notice; existing subscriptions are not affected within their current term.

3. Term & cancellation

No long-term contract. Subscriptions renew month-to-month and can be cancelled by either party with 30 days' written notice. Setup fees are non-refundable once setup has begun.

4. Customer responsibilities

You are responsible for: keeping login credentials secure; the accuracy and legality of data you upload; obtaining consent from end-clients whose data you process; complying with all applicable laws including tax, privacy and consumer protection.

5. Acceptable use

You must not use ClientFlow to send spam, host illegal content, attempt to breach security controls, reverse-engineer the platform, or resell the service without a written reseller agreement.

6. Data & ownership

You retain ownership of all data you upload. You grant ZigMax a limited licence to host, process and back up that data solely to provide the Service. You can export your data as CSV/JSON at any time during your subscription and for 30 days after cancellation.

7. Service levels

We target 99.5% monthly uptime, excluding scheduled maintenance (announced 48 hours in advance). Support is provided business hours AEST, Monday–Friday, excluding Australian public holidays.

8. Warranties & disclaimers

The Service is provided "as is". We do not warrant uninterrupted or error-free operation. To the maximum extent permitted by law, ZigMax disclaims all implied warranties.

9. Limitation of liability

ZigMax's total liability for any claim arising from or related to the Service is limited to the fees paid by you in the 12 months immediately preceding the claim. ZigMax is not liable for indirect, consequential, or loss-of-profit damages.

10. Governing law

These Terms are governed by the laws of New South Wales, Australia. The courts of New South Wales have exclusive jurisdiction.

11. Contact

Questions about these Terms: [email protected]