Your SME technology partner
Got a business problem that technology could probably solve?
You don't need to know whether you need AI, automation, new software or a better system. Tell us what's not working. We'll help figure out what makes sense — and build it if needed.
Systems · Automation · AI · Software · Integrations · Web · Data
What most businesses have
What you end up with
e.g. accounting firm: a lead becomes a client, a job and an invoice in one flow
e.g. retail shop: low-stock reorder emails fire on their own
e.g. trades business: every quote and job status on one screen
e.g. health clinic: appointment reminders go out without you
The short answer
What is an SME technology partner, and what does ZigMax do?
An SME technology partner is one point of contact who works out which technology your business actually needs, then builds and looks after it. ZigMax Digital does this for small and medium businesses across Australia: you bring the business problem — too much manual admin, systems that don't talk, no idea whether AI helps — and we decide whether the answer is automation, an integration, a CRM, AI or custom software, then build it. Everything is fixed-price, quoted as one number on the first call, with no lock-in.
- Who it's for
- Australian small and medium businesses, 2–50 staff
- Typical price
- A$500 for a single workflow; most projects A$1,500–A$8,000 fixed
- Typical timeline
- 1–2 weeks for one workflow, 2–6 weeks for a full build
- Covers
- Systems, automation, AI, software, integrations, web and data
Last reviewed
How we compare
A technology partner vs the usual options.
| ZigMax technology partner | Traditional AU agency | Hire in-house | DIY / no-code | |
|---|---|---|---|---|
| Typical cost | A$500–A$8,000 fixed per project | A$10,000+ plus monthly retainer | A$90,000+ salary per year | Tool subscriptions plus your own time |
| Time to first result | 1–2 weeks | 6–12 weeks | 2–3 months to hire | Whenever you get a spare weekend |
| Scope | Automation, AI, CRM, integrations, web and custom software | Usually one specialty | Whatever that one person knows | Whatever the tool allows |
| Who you talk to | The person doing the work | An account manager | Your employee | A help centre article |
| Lock-in | None. Support is month-to-month | 12-month retainers are common | Employment contract | Platform lock-in |
| Who owns the work | You, on final payment | Varies by contract | You | The platform |
Prices are in Australian dollars and reflect real ZigMax project ranges. You get the exact number for your job on a free 30-minute call.
Sound familiar?
You don't need another piece of software. You need things to work better.
Most small businesses don't have a technology problem because they lack tools. The problem is usually that the tools, processes and people don't work together properly.
We're doing too much manually.
Repetitive admin, copying information, spreadsheets and follow-ups are eating into the day.
Our systems don't talk to each other.
Customer information is in one place, invoices somewhere else and documents somewhere else again.
We know we should be using AI.
But you're not sure what's actually useful for your business and what's just hype.
We've outgrown our current setup.
The tools and processes that worked when you were smaller are starting to become a problem.
We need something that doesn't exist.
Sometimes off-the-shelf software gets you 80% of the way there, but your business needs something different.
We don't know what we need.
That's completely fine. In fact, that's often where we start.
Bring us the problem, not the solution.
The bigger picture
One technology partner to look at the whole picture.
Small businesses often accumulate technology piece by piece.
Someone built the website. Someone else configured the CRM. Another person created an automation. There are spreadsheets everywhere. Someone subscribed to an AI tool.
Eventually, the business owner becomes the person trying to make all of it work together.
ZigMax takes a broader view.
We look at your business, processes and existing technology first. Then we work out what should be improved, connected, automated, replaced or built.
e.g. accounting firm client onboarding
e.g. tradie follow-ups never slip
e.g. invoice reminders auto-send
e.g. draft client emails from meeting notes
e.g. custom job tracker for a workshop
e.g. website form → CRM → Xero
e.g. tradie site that ranks locally
e.g. one dashboard for every KPI
e.g. compliance docs stored and searchable
Sometimes the answer isn't to build something.
We're technology people, but that doesn't mean every problem needs more technology.
If software you already have can solve the problem, we'll tell you.
If an existing product is cheaper and better than building something custom, we'll recommend it.
If a simple automation fixes the problem, we won't turn it into a six-month software project.
And when something genuinely needs to be built, we can build it.
The goal isn't more tech. The goal is a better-running business.
What we can help with
Whatever the problem needs.
You don't have to choose a service before talking to us. These are simply the areas we can draw from when figuring out the right solution.
Systems & Processes
CRM, client management, onboarding, workflows and internal business operations.
Explore systems & process automationAutomation & AI
Remove repetitive work, connect systems and introduce AI where it actually makes sense.
Explore automation & AI servicesApps & Software
Internal tools, client portals, dashboards and custom applications when existing software doesn't fit.
Explore custom apps & softwareWebsites & Digital
Websites and digital experiences that connect properly with the rest of the business.
Explore websites that convertCloud & Data
Organise business information, connect data sources and make knowledge easier to access.
Explore cloud & data solutionsIntegrations
Connect the software a business already uses instead of replacing everything unnecessarily.
Explore CRM & integrationsNot sure which one it is? That's what the strategy conversation is for.
How it works
You bring the problem. We work out the technology.
Understand
We talk about your business, what's frustrating you, what you're trying to achieve and how things currently work.
Figure it out
We look at your current systems and identify the simplest, most practical way forward.
Build & connect
If something needs implementing, automating, integrating or building, we can handle that too.
Keep improving
Technology doesn't stop after launch. We can stay involved as your business changes and new problems appear.
Free 30-minute consultation
Not sure where to start? Start here.
Free technology & AI consultation
Spend 30 minutes with us looking at how your business currently uses technology.
Tell us what's manual, frustrating, disconnected or simply not working.
We'll help identify where better systems, automation, AI, integrations or software could make a difference.
No technical knowledge needed. No need to know the solution before the call.
Who we work with
Built for businesses without a big technology team.
ZigMax works best with small and growing businesses that rely on technology but don't have someone internally responsible for making all the pieces work together.
Small businesses
Get practical technology help without hiring an internal technology team.
Growing businesses
Your systems and processes aren't keeping up with the way the business is growing.
Professional services
Reduce the time your team spends on administration, documents, client processes and disconnected systems.
Founders & business owners
You've somehow become the accidental technology manager and would rather have someone help you make the decisions.
We work across accounting, trades, professional services and other industries.
Who you'll work with
You'll work directly with the person solving the problem.
ZigMax Digital is led by Anton Ranasinghe, a technology consultant and solutions builder working with Australian businesses.
There's no sales team handing your project to someone you've never spoken to.
From understanding the problem through to designing, building and improving the solution, you'll work directly with the person doing the work.
- Lovable Certified Partner
- 3+ years working with Australian businesses
- Real internal business systems built and in use
- Automation · AI · Software · Integration
Real systems
Built for real business problems.
The problem
Client information, practice management, AML/KYC, documents and communication were spread across different systems.
What we built
A central operations system bringing CRM, practice management, AML/KYC, Xero/XPM integration, client portal and AI capabilities together.
The result
One system for managing the client lifecycle and day-to-day operations.
Before
e.g. an accounting firm juggling CRM, Xero, documents and AML/KYC → one ClientFlow workspace.
Ongoing support
Need someone you can keep calling?
Not every small business needs a full-time technology manager.
But having someone who already understands your business, systems and goals makes every technology decision easier.
ZigMax can stay involved as your ongoing technology partner — helping with improvements, new systems, automation, integrations and technology decisions as they come up.
Questions
The things people usually ask.
Tell us what's not working.
Don't worry about explaining the technology. Just tell us the business problem.
You don't need to know what technology you need.
Just tell us what's not working. We'll help you figure out the rest.