A CRM built around how accounting practices actually work

Accounting firms live and die on client relationships, yet most run on spreadsheets, inboxes and sticky notes. We set up a CRM that tracks every client, job and deadline — so nothing falls through and partners stop being the memory of the firm.

Every client and deadline in one place, no more dropped balls

Here's What Working With Us Looks Like

For accounting businesses

Step 1

Discover

We learn your business inside out

Step 2

Build

We design and implement tailored solutions

Step 3

Grow

Your business runs smarter and scales faster

The accounting problems we keep seeing

Specific headaches that client management (crm) for accounting actually solves.

Client details scattered across inboxes and spreadsheets

One client's TFN is in an email, their last BAS is in a folder, their renewal date is in someone's head. When a staff member leaves, the knowledge walks out the door with them.

No single view of where each client job is up to

Partners can't answer 'where's the Smith trust return up to?' without three phone calls. Work-in-progress lives in people's heads, not a system.

Renewals and deadlines missed because nothing reminds you

ASIC annual reviews, tax lodgement dates, trust elections — they're remembered, not tracked. One missed deadline is a complaint waiting to happen.

Onboarding a new client is a paperwork marathon

Identity checks, engagement letters, source document requests — repeated manually for every new client, eating hours that should be billable.

Honest pricing

From A$1,500

Most practice CRM setups land between A$1,500 and A$6,000, fixed.

Fixed price. No lock-in. No surprise invoices. Exact number on the first call.

Questions about client management (crm) for accounting

Which CRM works best for accounting firms?

There's no single answer — it depends on your practice size, the software you already run (Xero, QuickBooks, APS), and how your team likes to work. We help you choose and then set it up properly, rather than handing you a login and a manual.

Can you integrate the CRM with Xero or our practice software?

Yes. Connecting a CRM to Xero, your document management system and your email is usually where the real time savings come from. We handle the integration so client details, jobs and documents stay in sync automatically.

How do you handle the new AUSTRAC AML/KYC rules from 2026?

From the Tranche 2 changes, many accounting firms become reporting entities and need proper identity verification and record-keeping. We build KYC steps straight into client onboarding so compliance happens by default, not as an afterthought.

Will my staff actually use it?

That's the whole point. We design the CRM around your real workflows, keep it simple, and train your team. Adoption is the difference between a CRM that saves hours and one that becomes shelfware.

Can it send renewal and lodgement reminders automatically?

Yes — automated reminders for ASIC reviews, tax lodgement dates and trust elections are one of the first things we set up, so deadlines never rely on someone remembering.

Ready to sort your accounting client management (crm)?

Book a free discovery call and let's map out exactly what we'd build for you.